Halifax Robert L. Stanfield International Airport
Atlantic Canadians travelling or sending goods across the country or around the globe will likely go through Halifax Robert L. Stanfield International Airport.
The region's principal full-service airport is a gateway to the world, providing passengers and cargo clients with access to markets across the country, the United States and Europe.
"We understand very well the direct relationship between air connectivity and the economic strength of our community," says Tom Ruth, President & CEO. "Everything we do is aimed at making the movement of people, ideas and products by air as efficient and productive as possible."
Halifax Stanfield International Airport is a major economic driver, contributing more than $1.23 billion annually to the Nova Scotia economy.
"When you look at the cumulative effect that airport firms have on the economy, it's like a small town," says Ruth. "Together with our aviation and business partners we deliver the infrastructure and air services to help ensure success in the global marketplace."
The Halifax Stanfield Airport is a major tourism gateway for Nova Scotia, welcoming more than 3.5 million passengers annually. It is an internationally recognized leader in customer service, having received first-place awards in the Global Airport Service Quality program for the past five years.
The Airport Service Quality (ASQ) awards are based on passenger surveys. Ninety airports from around the world participated in the rigourous survey, including world-renowned airports such as London Heathrow, Sydney (Australia), Amsterdam Schiphol, Beijing and Denver, and Canadian airports including Vancouver, Edmonton, Ottawa, Montreal and Toronto. In its six years in this global airport ranking program, HSIA has earned 19 awards -- 12 first-place, five second-place and two third-place rankings.
"It's noteworthy that over the past six years in which we have participated in this survey, our scores have gone up each and every year as we benchmark against our own performance year over year," says Ruth. "Even as the number of participants in this challenging survey grows, Halifax Stanfield continues to shine in our delivery of outstanding customer service up against the best airports around the world."
The Halifax Stanfield International Airport is the only airport in Atlantic Canada to offer U.S. preclearance, and Canada Customs services on a 24-hour, seven-day-a-week basis. U.S.-bound passengers are able to clear customs and immigration in the Halifax airport, allowing them to be treated as domestic passengers on arrival in the U.S., where they can enjoy shorter and easier connections. These enhancements make travel much more convenient.
The Halifax airport opened in June 1960. Originally, built for a single airline, Trans-Canada Airlines, the Airport has grown to service more than 15 airlines. And the airport continues to grow with significant improvements and renovations to the terminal and facilities.
Such attention to detail and efforts to improve will help ensure the airport remains at the top in customer service and further secure its spot as Atlantic Canada's Gateway to the world.